The Office of the Independent Police Review Director (OIPRD) receives, manages and oversees all complaints about police in Ontario.
As an independent civilian oversight agency, the OIPRD ensures all public complaints against the police are dealt with in a manner that is transparent, effective and fair. Learn more
Meet Gerry McNeilly, the Independent Police Review Director.
Gerry McNeilly was appointed Ontario’s first Independent Police Review Director in June 2008.
Learn more about the OIPRD with our printed brochures and forms. Download PDF files or request printed copies.
Read the OIRPD's 2014 -2015 Annual Report
Customer Service Resolution (CSR) provides an opportunity for complainants and respondent officers to voluntarily resolve complaints before they are formally screened.
Mediation is a way for less serious complaints to be resolved in the Informal Resolution and CSR processes.
See an overview of the complaints process.
Find all the information you need to make a complaint about police. Start here.
The OIPRD accepts complaints about sworn police officers in Ontario. This includes municipal and regional police services and the Ontario Provincial Police (OPP).
Complaints can be about the conduct of an officer or the policies and services of a police service
Third-party complaints are accepted
Anonymous complaints are not accepted