The Office of the Independent Police Review Director (OIPRD) receives, manages and oversees all complaints about police in Ontario.
As an independent civilian oversight agency, the OIPRD ensures all public complaints against the police are dealt with in a manner that is transparent, effective and fair.
Due to a possible strike at Canada Post, mail service to and from the Office of the Independent Police Review Director may be disrupted.
Make a complaint using the online form
Or download the PDF complaint form and fax or email it to the OIPRD
Please include your phone number and/or an email address so we can get in touch with you.
Please contact us if you have any questions.
We apologize for the inconvenience and thank you for your patience.
Oct 5, 2018
The Office of the Independent Police Review Director has a new mobile-friendly website that is more accessible and easier to use and read. The website now includes many features, such as a text resizer, for people who use alternative browsers or devices to access the web. Other new features include: An improved navigation menu and […]
Nov 2, 2017
TORONTO – The Office of the Independent Police Review Director (OIPRD) welcomes proposed legislation that would, if passed, strengthen the police complaints system. “I supported the recommendations in Justice Tulloch’s Independent Police Oversight Review and I welcome the proposed Safer Ontario Act, 2017.
Sep 11, 2017
The Office of the Independent Police Review Director (OIPRD) will hold a public meeting in Thunder Bay on September 25, 2017, as part of the consultations for its systemic review of the policies, practices and attitudes of the Thunder Bay Police Service as they relate to Indigenous death and missing person investigations.
The Police Services Act gives the OIPRD the power to conduct systemic reviews. A systemic review goes beyond the immediate issues raised by a given complaint and looks at the underlying causes to determine whether an organization’s practices comply with its underlying legal and policy framework and, more importantly, whether that framework can be improved to prevent such issues from arising in the future.