General Inquiries:​​​​

Request for Review Inquiries:

Accommodation Requests
under the AODA:


Toll-free phone: 1-877-411-4773
Local phone: 416-246-7071
TTY: 1-877-414-4773
Toll-free fax: 1-877-415-4773
Local fax: 416-327-8332


Office of the Independent Police Review Director

655 Bay Street, 10th Floor
Toronto, Ontario
M7A 2T4

Hours of Operation 

Monday – Friday  8:30 a.m. to 4:30 p.m.

To assist us in serving you better, if you are sending mail to the OIPRD, please put attention to one of the following:

  • Local Resolution
  • Filing a complaint
  • Customer Service Resolution
  • Screening complaints
  • Enhanced mediation program
  • Informal resolution
  • Investigations
  • Freedom of information request

Media Inquiries:

Members of the media can use our dedicated media line to contact the OIPRD at: 416-314-4517